• Fri. Dec 8th, 2023

Sterling Bank Loan Customer Care Number, Email, Contact Address, interest rate, Apply, App Download


Sep 25, 2023
Sterling Bank Loan Customer Care Number Email Contact Address interest rate Apply App DownloadSterling Bank Loan Customer Care Number Email Contact Address interest rate Apply App Download

Sterling Bank Loan Customer Care Number Email Contact Address Apply App Download

A full-service national commercial bank, Sterling Bank Ltd. is authorized by the Central Bank of Nigeria. It is listed as STERLNB.LG and STERLNBA:NL on the Reuters and Bloomberg terminals, respectively. Large corporations, small businesses, and individuals are all served by the Bank.

The Bank has 140[3] branches throughout Nigeria as of December 2022, and its total assets were worth more than NGN 1.85 trillion.


The quickest lending platform provides loans for people and businesses of up to N5 million in only 5 minutes. There is no paperwork, no collateral, and no office visit. Are you an employee, an owner, or a member of the youth corp? Specta is made to help you achieve your goals and live the life you want.

Social Lender

On this lending network, loans are disbursed to people in accordance with their online reputation. You can connect with your Facebook, Twitter, or LinkedIn account. Improve your online social standing with social lenders to quickly receive cash into your Nigerian account.

Our 24/7 Customer Care Lines

Call our 24/7 customer care lines on 07008220000 or 018888822 to speak with a representative (Call rates apply)


Email your complaint to us at: [email protected] or [email protected]



Social Media

Talk to us directly through our social media handles Twitter: @Sterlinghelp Instagram: Sterlinghelp Facebook: Sterling bank

Get In Touch

The Head Office
Sterling Towers, 20 Marina, Lagos Island, Lagos.


Our Website

Fill out our complaint form by going to sterling.ng/complaints on our website. You will undoubtedly hear from someone.

Mail Letters

Letters may be addressed to: Head Customer Experience,
Sterling Towers
20 Marina, Lagos.

Walk-In (In-person)

personally by contacting a member of our customer experience team in one of our branches. Please be aware that you might need to submit a complaint or request form.

The Loan Application Process – What You Should Know

Nowadays, obtaining a loan is widespread, with people using them for a variety of purposes, including schooling, home purchases, and business ventures. However, I must admit that the loan application procedure can be a genuine pain. But don’t worry, we’ll break down the procedure for you into easy steps in this article.

Decide the Type of Loan You Need

Finding out what kind of loan you need is the first step. There are various kinds, including mortgages, business loans, personal loans, and student loans. Make sure you select the appropriate one for your needs because each has different specifications and standards.

Check Your Credit Score

Knowing your situation is crucial before you even consider applying for a loan. To determine if you qualify for a loan, lenders look at your credit score. In addition to improving your chances of acceptance, having high credit may also result in reduced interest rates. Therefore, it is worthwhile to look at.

Get Your Documents In Order

You’ll have to give the lender certain papers when you apply for a loan. such as a copy of your ID, bank statements, and evidence of income. It’s a good idea to acquire all of these documents in advance to ensure a smooth application procedure.

Fill Out the Loan Application

It’s time to complete the application after you are aware of the type of loan you require and have all of your supporting documentation at hand. They will inquire about your name, address, employment situation, and income. Oh, and make sure to include how much money you need and what you intend to do with it.

Wait for Approval

Your loan application will be examined after submission, and you’ll get a response.


The Central Bank of Nigeria has authorized Sterling Bank Ltd., a full-service national commercial bank. On the Reuters and Bloomberg terminals, it is labeled as STERLNB.LG and STERLNBA:NL, respectively. The Bank provides services to big businesses, small businesses, and private citizens.

As of December 2022, the Bank has 140 branches spread over Nigeria, and its total assets were worth more than NGN 1.85 trillion.

In January 2006, Magnum Trust Bank, NBM Bank, Trust Bank of Africa, and Indo-Nigeria Merchant Bank (INMB) merged with NAL Bank to form Sterling Bank. This move was made as part of the consolidation of the Nigerian banking sector. The combined group has been in operation ever since the merged firms were effectively integrated.

As a result of the Central Bank of Nigeria’s repeal of universal banking, Sterling Bank is now a national commercial bank and has sold its stakes in affiliated and subsidiary businesses. Sterling Bank purchased the franchise of the former Equatorial Trust Bank in the middle of 2011. Sterling Bank Plc changed its name to Sterling Bank Ltd pursuant to a special resolution on September 19, 2022, becoming a subsidiary of Sterling Financial Holdings Company Plc.

To help us resolve your complaint as quickly as possible please ensure the following details are provided

Customer account number

Your special case reference number, for instance (SBNXXXX).

a detailed explanation of your complaint, including names, dates, and any applicable amounts

specifics regarding the corrections you would like us to make.

Copies of all letters, emails, and/or other paperwork that may be necessary

You should expect to receive

Within 24 hours, you should receive an email alert with details about your complaint, your special case identification number, and a schedule for resolution.

In addition, we’ll let you know whether more research is necessary to satisfy your complaint.

You will receive a case closure email once your grievance has been addressed, which will include information about your case and the steps taken to resolve it.

How do I contact Sterling Bank about a loan?

To reach a customer care representative, call either 0700 822 0000 or 01 888 8822.

What is the code to borrow loan on Sterling Bank?

Additionally, you can use the USSD code to apply for a loan from Sterling Bank. To do that, call the number associated with your Sterling Bank account and enter the banking code *822#. Then, carefully follow the on-screen instructions to submit an application.

How do I talk to Sterling customer care?

Our 24-hour customer service lines. To speak with a professional, call our 24/7 customer service lines at 07008220000 or 018888822 (call rates apply).
Email. Send us an email at [email protected] or [email protected] with your issue.

How many percent is Sterling Bank loan?

This choice is available to wage earners and business owners. Customers have the option of borrowing up to 2 million naira with interest rates between 26 and 30 percent with this option.

What is Sterling Bank loan interest rate?

For Sterling Bank, the interest rate is variable. It varies much more depending on the type of loan. What is clear, though, is that during the loan application process, you would be told of the rates that would apply.

How do I check my bank loan?

A user can check the specifics of loans they have taken out by visiting the “loan” section offered by the majority of banks as part of their online banking service. You can read your personal loan statement online or download it to your computer by selecting “loan” from the drop-down menu.

How do I apply for a Sterling bank loan?

You may easily utilize the Specta platform to get rapid personal loans because it makes borrowing simple for users. However, to apply for a business loan, you must go to a bank branch location. This is due to the fact that you would have to exchange documents and go over the loan’s conditions.

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